Frequently asked questions

Marinios IPTV is an internet television subscription service. Instead of a satellite dish or cable box, programmes reach you over your existing broadband connection. You receive login details that you enter into an IPTV player app on a device you already own.

After your order is confirmed we send you a set of credentials, usually a playlist address with a username and password. You enter those once into a compatible player app, which then loads the channel list and programme guide. Nothing is installed on your router and no additional hardware is needed.

Smart TVs, Amazon Fire TV and Firestick, Android TV and Google TV, Apple TV, Android phones and tablets, iPhone and iPad, and Windows or Mac computers. Each platform needs a compatible IPTV player app, and our guides cover the common ones per device family.

You use a third-party IPTV player app from your device's own app store. We do not publish a dedicated Marinios application. Our installation guides name suitable players for each platform and show which fields to complete.

Open the app store on your device, install a player that supports playlist or portal logins, then open it and enter the details we sent you. Our installation guide covers each device family in order, with the exact field names to look for.

Only up to the number of simultaneous connections in your plan. Every plan is priced for one to five connections, and the price for each tier is shown on the plan. You can install the player on more devices than that, but only your connection limit can stream at the same moment.

As a general guide, allow around 8 Mbps for each HD stream and 25 Mbps or more for each 4K stream, and add those together for simultaneous viewers. A stable connection matters more than a high headline speed, so a wired link or a strong 5 GHz signal is preferable.

We send your credentials and the guide for your device through the same WhatsApp conversation in which you placed your order, so everything stays in one place. We confirm the timing with you at the point of ordering.

No. Picture quality follows the source: a channel broadcast in standard definition or HD stays at that resolution regardless of your television. 4K Ultra HD applies where the source provides it and where your connection and device can carry it.

Message us on WhatsApp using any of the buttons on this website, or call +44 7868 240819. Written messages are usually easiest because we can send links and settings back to you.

Message us before your current period ends and tell us the duration and number of connections you want next. Renewals are arranged by a person, so nothing is charged automatically and no card details are stored on this website.

Check whether it affects one channel or all of them. For one channel, report it to us. For all channels, restart the player, try a wired connection or move closer to the router, then increase the buffer setting in your player. If it continues, message us with the device and what you tried.

Trials are not advertised on this website. If you would like to test the service before committing, ask us on WhatsApp and we will tell you what is currently possible.

This website does not take payments. We agree the plan and the exact amount with you in your enquiry first, then tell you the available payment methods. No card details are entered on this site.